Q: I am trying to create an entry using our practice A+ member number but getting an error message.
A: You must create the entry using an individual member’s login details – not the A+ details.
Which category is the right category?
Q: I’m not sure into which category my project should be entered, its not quite small enough for the Small Project category and not big enough for the Public category….
A: If you are not sure which category to enter, make your best guess and enter the project anyway. Then send an email to email@example.com outlining your dilemma and requesting confirmation the project is acceptable for the category you have selected. The project will be checked for acceptance by the jury before proceeding.
How many entry fees will I have to pay?
Q: Do I have to paid two entry fees if I enter two different categories?
Ugh.. I made a mistake, can I make changes to my online entry?
Q: I left out some important information/person from the project team. Can I go back into my entry to change or add details?
A: Yes you can. This is a new feature. You can open your entry at any time before the closing date of 15 Feb 2013 to make updates or changes to your entry material. You do not have to contact the Institute to do so.
Ugh.. Now I want to change my category….
Q: I entered my project in the wrong category, but now I don’t seem to be able to change it!
A: That’s right, changing the category is the only change that cannot be made by the entrant. Send an email to firstname.lastname@example.org outlining the category change you wish to make.